Frequently Asked Questions

Getting Started

Is the app ready for download?
Not just yet! We’re adding the finishing touches to some amazing features and starting our testing phases. Mark your calendars – we’re launching on 4th July 2024.

How do I hop on the waiting list?
Easy peasy! Hit the ‘Get Started’ button on our site and take a quick quiz. It helps us get to know you better and make our app even more awesome.

What goodies come with joining the waiting list?
Oh, plenty! You’ll get a chance to win cool prizes, snag early access to the app, and some of you will even get to be our paid beta testers. It’s your golden ticket to shaping The GFF app.

Does waiting list mean early access?
You bet! Being on the waiting list means you’ll be among the first to take The GFF app for a spin.

Can I use The GFF app on all my gadgets?
Absolutely! Our app plays nice with iOS, Android, and Windows devices. Phone, tablet, or desktop – we’ve got you covered.

Features & Benefits

What’s special about The GFF app?
It’s all about making nutrition fun and simple, especially for families. With our buddy Neuro, an AI character, and a focus on being easy to use and visually gorgeous, we stand out from the crowd.

Can it help with meal planning and shopping?
Sure thing! On the app you’ll find things like instant meal plans, tailored to what you love, plus exportable shopping lists to make shopping runs a breeze.

Does it dish out nutritional info?
Yep, loads of it! Get the lowdown on what you’re eating with detailed nutritional info at your fingertips.

What if I’m vegan or gluten-free?
No worries! The GFF app is here for all your dietary needs, making it easy to customise your meal plans just for you.

Can I track how we’re doing nutrition-wise?
Of course! Track your family’s nutritional journey and celebrate the wins together with our GFF Labs feature.

Pricing & Subscriptions

Is there a free peek at The GFF app?
Try us out for 7 days, on the house! After that, it’s just £3.99 a month for all the nutritious
goodness you can handle.

What’s included in the trial versus premium subscription?
Trial or subscribed, you get full access. After the trial, keep the goodness going with a
monthly subscription.

How much does a premium subscription cost?
£3.99 a month keeps the good times rolling. Or grab an annual pass for £38.99 and save
some dough!

Can I cancel if it’s not my jam?
Totally. Manage your subscription through the App Stores anytime.

Any deals for newbies?
Jump on our waiting list for a special 25% off an annual premium subscription. Don’t miss
out!

Privacy & Security

How secure is my info?
We’re like a vault! Encrypted and secure, we keep your data safe from prying eyes.

Can I choose what to share?
Absolutely. You’re in control of your data, sharing only what you’re comfortable with.

Who gets to see my health data?
Just a select few on our team who need it to make your experience better. Your privacy
is our priority.

Want us to forget about your data?
Your wish is our command. Let us know, and we’ll erase your data, no strings attached.

Security Technical Support

App acting up?
Reach out through our in-app help area or drop us a line at
developer@thegoodfoodfamily.co.uk. We’re here to help!

Spotted a bug?
Tell us through the usual channels or zap an email to our developers. We’re on it!

Got a brilliant feature idea?
Neuro’s all ears! Or ping us on social media or email. Your ideas matter to us.

When do we roll out updates?
Regularly! We’re always tinkering to make The GFF app even better for you.

Got more questions?
If it’s super technical, shoot us an email. We keep some secrets for security but are happy to chat directly!